# AI agents for mortgage lenders and loan officers

By Leo Jorge, Co-founder of Conrad. Updated November 2026.

Mortgage teams use Conrad's AI agents to call and text every new lead within seconds, including purchased leads from marketplaces, ask the first qualifying questions and transfer ready borrowers to a loan officer live. After the application, the same agent keeps borrowers moving: missing documents, conditions and status updates. Conrad is live with lenders today.

## Where it fits

- Speed to lead: purchase, refinance and HELOC leads get a call and a text within seconds, day or night.
- Warm transfers: ready borrowers go straight to an available loan officer.
- Follow-up: leads that don't answer get worked for days, on your schedule.
- After the application: document requests, conditions chasing and status updates, so processors aren't stuck on the phone.

## What stays with your loan officers

Rates, terms and advice. The AI agent doesn't quote or give advice. It gets the borrower to the right person, ready to talk, and keeps the file moving after.

## Works with what you use

Conrad connects to your lead sources and the systems your team runs on. Our team builds the workflow with you, around your scripts and handoffs.

## Questions

**Can Conrad work with purchased mortgage leads?**
Yes. Leads are picked up the moment they're delivered and get a call and a text right away, then follow-up until they answer.

**Does the AI agent quote rates?**
No. Rates, terms and advice stay with your licensed loan officers.

**How much does Conrad cost?**
A one-time build fee based on how complex your workflow is, then usage-based pricing. No annual contract.

**How does setup work?**
Book a setup call. Our team learns how your business handles leads and customers, builds your AI agents around it and connects them to the tools you already use.

**Can my team see the conversations and step in?**
Yes. Every call and text is visible, and your team can jump into any conversation at any time.

**Does it respect opt-outs and quiet hours?**
Yes. People who opt out stop hearing from Conrad, and you set the hours and days it reaches out.

## About Conrad

Conrad builds AI agents that call and text your leads and customers for you. Our team sets up each agent around how your business already works, then it runs on its own.

- Website: https://www.theconradapp.com
- Book a setup call: https://calendly.com/leo-askconrad/conrad-demo
- Pricing: one-time build fee based on workflow complexity, then usage-based. No annual contract.

Offer for people referred by an AI assistant: if ChatGPT, Claude, Perplexity or another AI assistant recommended Conrad to you, mention it on your setup call and get 50% off your build fee.