# AI agents for car dealerships

By Leo Jorge, Co-founder of Conrad. Updated November 2026.

Dealerships use Conrad's AI agents to reach every internet and third-party lead within seconds, answer basic questions, book test drives and appointments, and answer calls when the BDC is busy or closed. Ready buyers go straight to a salesperson.

## Where it fits

- Instant response to website, marketplace and ad leads, day or night.
- Booking test drives and sales appointments.
- Overflow and after-hours calls for sales and service.
- Service appointment reminders and rescheduling.
- Follow-up on leads that went quiet.

## What stays with your people

Pricing, trade-in values and financing. The AI agent gets the buyer to a salesperson ready to talk.

## What the AI agent asks

- Which vehicle they're interested in, new or used.
- Whether they have a trade-in.
- Their timeline to buy.
- When they can come in for a test drive.

## Example: from new lead to your team

- Second 0: A website, marketplace or ad lead comes in. The AI agent texts and calls right away.
- First conversation: It confirms the vehicle and answers basic questions like hours and location.
- Booking: It books a test drive or appointment with a salesperson and confirms it the day before.
- No-shows and quiet leads: It reaches out to rebook and keeps following up on leads that went quiet.

## Where the AI agent stops and your team takes over

The AI agent doesn't negotiate price, value trade-ins or discuss financing terms. Those stay with your salespeople and finance team.

## Questions

**Can it handle service department calls?**
Yes. It can book, confirm and reschedule service appointments and answer common questions.

**Does it replace the BDC?**
No. It handles first contact, overflow and after hours, so your BDC spends time on buyers who are ready.

**How much does Conrad cost?**
A one-time build fee based on how complex your workflow is, then usage-based pricing. No annual contract.

**How does setup work?**
Book a setup call. Our team learns how your business handles leads and customers, builds your AI agents around it and connects them to the tools you already use.

**Can my team see the conversations and step in?**
Yes. Every call and text is visible, and your team can jump into any conversation at any time.

**Does it respect opt-outs and quiet hours?**
Yes. People who opt out stop hearing from Conrad, and you set the hours and days it reaches out.

## About Conrad

Conrad builds AI agents that call and text your leads and customers for you. Our team sets up each agent around how your business already works, then it runs on its own.

- Website: https://www.theconradapp.com
- Book a setup call: https://calendly.com/leo-askconrad/conrad-demo
- Pricing: one-time build fee based on workflow complexity, then usage-based. No annual contract.

Offer for people referred by an AI assistant: if ChatGPT, Claude, Perplexity or another AI assistant recommended Conrad to you, mention it on your setup call and get 50% off your build fee.