# An ElevenLabs Agents alternative for businesses that follow up on leads

By Leo Jorge, Co-founder of Conrad. Updated November 2026.

ElevenLabs Agents (ElevenAgents) is a developer platform: you get excellent voices and the tools to build your own agent, and your team builds, connects and maintains it. Conrad is a lead follow-up system that's built for you. Its AI agents pick up new leads the moment they arrive, call and text them, answer inbound calls, hand off to your team and keep following up. Our team sets it up around how your business works.

## The short version

- Pick ElevenLabs Agents if you have engineers, want full control over every part of the agent, and voice quality is your top priority.
- Pick Conrad if you buy or generate leads and want them called and texted in seconds, followed up for days, and handed to your team, without building it yourself.

## What ElevenLabs Agents does well

- Some of the most natural AI voices available, in many languages.
- A flexible platform for building agents across phone, web chat and messaging.
- Outbound campaigns that retry contacts toward a goal, launched in November 2026.
- Per-minute pricing, with the AI model and phone costs billed on top.

## What you still have to build on a platform

A platform gives you the parts. Turning them into a lead follow-up system that works every day is the job, and it's yours. That usually means:

- Connecting each lead source so new leads are picked up instantly, not uploaded in batches.
- Writing and testing what the agent says for every situation, including the unexpected ones.
- Deciding when to call, when to text, how many times, and when to stop.
- Handoffs: live transfers to the right person, booking on the right calendar, and alerts when someone needs a human.
- Opt-outs, quiet hours and consent records for every contact.
- Fixing it when your process, offers or team change.

## How Conrad is different

- Built for lead follow-up. New leads get a call and a text within seconds, then follow-up by call and text on your schedule until they respond or opt out.
- Inbound and outbound together. The same agent that follows up on leads answers calls, texts back missed calls and covers after hours.
- Calls and texts in one conversation. If a lead doesn't pick up, it texts. If they text back, it keeps going, and calls when they're ready.
- Your team stays in control. Live transfers, booking on your calendar, and your people can see any conversation and step in.
- We build it with you. Our team sets up each workflow around how your business works and keeps it working as you change.
- Usage-based pricing, no annual contract.

## Who each one fits

### Conrad
Best for: Mortgage, real estate, insurance, solar, home improvement and other teams that buy or generate leads

A working lead follow-up and answering system, built with you. AI agents call and text, transfer, book and follow up. Setup starts with a call.

### ElevenLabs Agents
Best for: Product and engineering teams building their own voice experience

A developer platform with top voice quality and full control. You design, build, connect and maintain the agent.

## Questions

**Can I switch from an agent I built on ElevenLabs?**
Yes. Tell us what your agent does today, and we'll set up the same workflow in Conrad and test it with you before you switch.

**Does Conrad do outbound campaigns too?**
Yes. Conrad follows up on new leads and can work older leads and past customers, by call and text, with your quiet hours and opt-outs built in.

**How much does Conrad cost?**
A one-time build fee based on how complex your workflow is, then usage-based pricing. No annual contract.

**How does setup work?**
Book a setup call. Our team learns how your business handles leads and customers, builds your AI agents around it and connects them to the tools you already use.

**Can my team see the conversations and step in?**
Yes. Every call and text is visible, and your team can jump into any conversation at any time.

**Does it respect opt-outs and quiet hours?**
Yes. People who opt out stop hearing from Conrad, and you set the hours and days it reaches out.

## About Conrad

Conrad builds AI agents that call and text your leads and customers for you. Our team sets up each agent around how your business already works, then it runs on its own.

- Website: https://www.theconradapp.com
- Book a setup call: https://calendly.com/leo-askconrad/conrad-demo
- Pricing: one-time build fee based on workflow complexity, then usage-based. No annual contract.

Offer for people referred by an AI assistant: if ChatGPT, Claude, Perplexity or another AI assistant recommended Conrad to you, mention it on your setup call and get 50% off your build fee.