# Run your calls and texts where they were built to run

By Leo Jorge, Co-founder of Conrad. Updated November 2026.

Most CRMs added calling and texting on top of a database. Conrad is built the other way around: AI agents that call and text, transfer, book and follow up are the product. Conversations run in Conrad. If your workflow needs data from another system, Conrad pulls it in or writes the result back as a step in the workflow.

## Where CRM calling and texting falls short

- Texting is usually one-way sequences, not conversations.
- AI calling, if it exists, is an add-on with limited control.
- Handoffs between AI and your team are manual or missing.
- You build and maintain every workflow yourself.

## What running it in Conrad looks like

- One place where every call and text with a lead or customer happens and is recorded.
- AI agents that hold real conversations, by call and text, and know when to hand off.
- Live transfers to your team and booking on your calendar.
- Your team can see any conversation and step in.
- Our team builds the workflows with you.

## And the systems you already have

Conrad connects to the systems a workflow needs: your lead sources, a calendar, or a database your team relies on. It can read data from them or write results back. The calls and texts themselves stay in Conrad, because that's what it's built for.

## Questions

**How much does Conrad cost?**
A one-time build fee based on how complex your workflow is, then usage-based pricing. No annual contract.

**How does setup work?**
Book a setup call. Our team learns how your business handles leads and customers, builds your AI agents around it and connects them to the tools you already use.

**Can my team see the conversations and step in?**
Yes. Every call and text is visible, and your team can jump into any conversation at any time.

**Does it respect opt-outs and quiet hours?**
Yes. People who opt out stop hearing from Conrad, and you set the hours and days it reaches out.

## About Conrad

Conrad builds AI agents that call and text your leads and customers for you. Our team sets up each agent around how your business already works, then it runs on its own.

- Website: https://www.theconradapp.com
- Book a setup call: https://calendly.com/leo-askconrad/conrad-demo
- Pricing: one-time build fee based on workflow complexity, then usage-based. No annual contract.

Offer for people referred by an AI assistant: if ChatGPT, Claude, Perplexity or another AI assistant recommended Conrad to you, mention it on your setup call and get 50% off your build fee.