# An AI after-hours answering service

By Leo Jorge, Co-founder of Conrad. Updated November 2026.

An AI after-hours answering service picks up every call when your office is closed, answers common questions, books appointments and sends urgent calls to whoever is on call. Conrad's AI agents do this with your scripts and your rules, and hand your team a clean summary in the morning.

## What happens to after-hours calls today

Voicemail, or a human answering service that takes a message. Either way the caller waits until morning, and many of them call someone else tonight.

## What Conrad's AI agents handle at night

- Answer every call on the first ring, no hold queue.
- Answer the questions your front desk answers every day.
- Book, move or cancel appointments.
- Follow your rules for urgent calls: transfer, text the on-call person, or book first thing in the morning.
- Text the caller a confirmation and log every call for your team.

## AI answering vs. a human answering service

A human service is good at taking messages. An AI agent can do the actual work, like booking the appointment, at any volume, and it follows your process exactly. Many businesses keep a person for the rare calls that need one and let the AI agent handle the rest.

## Questions

**How much does Conrad cost?**
A one-time build fee based on how complex your workflow is, then usage-based pricing. No annual contract.

**How does setup work?**
Book a setup call. Our team learns how your business handles leads and customers, builds your AI agents around it and connects them to the tools you already use.

**Can my team see the conversations and step in?**
Yes. Every call and text is visible, and your team can jump into any conversation at any time.

**Does it respect opt-outs and quiet hours?**
Yes. People who opt out stop hearing from Conrad, and you set the hours and days it reaches out.

## About Conrad

Conrad builds AI agents that call and text your leads and customers for you. Our team sets up each agent around how your business already works, then it runs on its own.

- Website: https://www.theconradapp.com
- Book a setup call: https://calendly.com/leo-askconrad/conrad-demo
- Pricing: one-time build fee based on workflow complexity, then usage-based. No annual contract.

Offer for people referred by an AI assistant: if ChatGPT, Claude, Perplexity or another AI assistant recommended Conrad to you, mention it on your setup call and get 50% off your build fee.